Terms and Conditions | Hotel Rossi

General Terms and Conditions for Hotel Accommodation Contracts

(Based on the recommendation of DEHOGA) of the Embassy for Children gGmbH, Hotel Rossi, as of 2022; available for download here.

1 Scope

1.1 These terms and conditions apply to contracts for the rental of hotel rooms for accommodation purposes and all other services and deliveries provided by the hotel to the customer in this context (hotel accommodation contract). The term "hotel accommodation contract" includes and replaces the following terms: accommodation contract, guest accommodation contract, hotel contract, hotel room contract.

1.2 The subletting or further letting of the rooms provided, as well as their use for purposes other than accommodation, requires the prior written consent of the hotel.

1.3 The customer's general terms and conditions shall only apply if this has been expressly agreed beforehand.

2. Contract conclusion, contracting parties, statute of limitations

2.1 The contracting parties are the hotel and the customer. The contract is concluded upon acceptance of the customer's application by the hotel. The hotel is free to confirm the room booking in written form.

2.2 All claims against the hotel generally become statute-barred one year from the statutory commencement of the limitation period. This does not apply to claims for damages and other claims if the latter are based on an intentional or grossly negligent breach of duty by the hotel.

3. Services, prices, payment, offsetting

3.1 The hotel is obliged to keep the rooms booked by the customer available and to provide the agreed services.

3.2 The customer is obligated to pay the hotel's agreed or applicable prices for the room rental and any additional services used. This also applies to services commissioned directly by the customer or through the hotel, which are provided by third parties and paid for in advance by the hotel.

3.3 The agreed prices include all taxes and local charges applicable at the time of contract conclusion. If the statutory value-added tax changes or if new local charges are introduced, amended, or abolished after the contract is concluded, the prices will be adjusted accordingly.

3.4 The prices may also be changed by the hotel if the customer subsequently requests changes to the number of rooms booked, the hotel's services or the length of stay of the guests and the hotel agrees to this.

3.5 If the period between the conclusion of the contract and its fulfillment exceeds four months, the hotel may increase the agreed price by up to 5% if, in the meantime, there have been cost increases for heating, electricity, and water, or for wages and salaries. The price increase may only be in line with the cost increases. If the costs mentioned in sentence 1 decrease, the guest may demand a corresponding price reduction of 5%.

3.6 Hotel invoices without a due date are payable within ten days of receipt without deduction. The hotel may demand immediate payment of outstanding amounts from the customer at any time. In the event of late payment by the customer, the statutory regulations apply. The hotel reserves the right to prove a higher loss.

3.7 The hotel is entitled to request a reasonable advance payment or security deposit from the customer upon conclusion of the contract, for example in the form of a credit card guarantee. The amount of the advance payment and the payment dates can be agreed upon in writing in the contract. In the event of default of payment by the customer, the statutory regulations apply.

3.8 In justified cases, for example, customer payment arrears or expansion of the scope of the contract, the hotel is entitled, even after conclusion of the contract and up to the start of the stay, to demand an advance payment or security deposit as defined in section 3.7 above, or an increase in the advance payment or security deposit agreed in the contract up to the full agreed remuneration.

3.9 The hotel is further entitled to demand from the customer at the beginning of and during the stay an appropriate advance payment or security deposit within the meaning of clause 3.7 above for existing and future claims arising from the contract, insofar as such a payment has not already been made in accordance with clause 3.7 and/or clause 3.8 above.

3.10 The customer may only offset or deduct undisputed or legally enforceable claims against claims of the hotel.

4. Customer cancellation (cancellation, no-show)

4.1 A customer may only withdraw from the contract concluded with the hotel if a right of withdrawal has been expressly agreed upon in the contract, or if the hotel expressly agrees to the cancellation. Any agreement regarding a right of withdrawal, as well as any consent to a cancellation, must be in writing.

4.2 If a deadline for free cancellation of the contract has been agreed between the hotel and the customer, the customer may cancel the contract up to that deadline without incurring any payment or damage claims from the hotel. The customer's right of cancellation expires if they do not exercise their right to cancel with the hotel by the agreed deadline. The expenses saved in each case can be calculated as a lump sum in accordance with section 4.3.

4.3 Cancellation policy for accommodation

Non-guaranteed reservations expire after 6 PM on the day of arrival; they do not need to be cancelled.
Reservations guaranteed with a credit card can be changed or cancelled free of charge until 6 pm on the day of arrival. For cancellations, changes, or no-shows made after this deadline, we charge a cancellation or no-show fee of 90% of the agreed price for the first night per booking.
For bookings during special events (events, trade fairs, congresses, etc.), a free cancellation period applies up to 14 days prior to arrival, 6:00 PM. In case of cancellation, changes, or no-shows after this deadline, we charge a cancellation or no-show fee of 90% of the agreed accommodation price for the entire stay per booking.
When selecting a guaranteed, non-refundable reservation, no free cancellation or changes are possible. In case of changes, cancellations, or no-shows, we charge a cancellation or no-show fee of 90% of the agreed accommodation price for the entire stay per booking.
For bookings without a credit card guarantee, the hotel reserves the right to reassign reserved rooms after 6:00 PM. Bookings will not be honored without written confirmation and a credit card guarantee. Any other arrangements require written confirmation.

5. Hotel cancellation

5.1 If it has been agreed that the customer may withdraw from the contract free of charge within a certain period, the hotel is entitled to withdraw from the contract within this period if inquiries from other customers for the contractually booked rooms are received and the customer does not waive his right to withdraw after being asked by the hotel within a reasonable period.

5.2 If an advance payment or security deposit agreed or requested in accordance with clause 3.7 and/or clause 3.8 is not made even after the expiry of a reasonable grace period set by the hotel, the hotel is also entitled to withdraw from the contract.

5.3 Furthermore, the hotel is entitled to terminate the contract without notice for objectively justified reasons, in particular if: – force majeure or other circumstances beyond the hotel's control make performance of the contract impossible; – rooms or premises are booked culpably under misleading or false pretenses or by withholding material facts; material facts may include the customer's identity, solvency, or purpose of stay; – the hotel has reasonable grounds to believe that the use of the services may jeopardize the smooth operation of the business, the safety, or the public image of the hotel, without this being attributable to the hotel's sphere of control or organization; – the purpose or reason for the stay is unlawful; – there is a breach of clause 1.2 above.

5.4 The justified cancellation by the hotel does not give rise to any claim for damages by the customer.

6 Room preparation, handover and return

6.1 The customer does not acquire any right to the provision of specific rooms unless this has been expressly agreed.

6.2 Booked rooms are available to the customer from 3:00 p.m. on the agreed arrival day. The customer has no right to earlier access.

6.3 On the agreed departure day, the rooms must be vacated and made available to the hotel by 11:00 a.m. at the latest. After this time, the hotel may charge 50% of the full room rate (list price) for use of the room beyond the agreed time until 6:00 p.m., and 100% thereafter.

7 Non-smoking hotel/Fire department alert in case of fire

Smoking is prohibited throughout the entire hotel. If guests smoke in their rooms, we will charge them €50 towards the cleaning costs. If the room cannot be rented the following day due to a strong smell of smoke, an additional night will be charged at the listed rate. All premises and guest rooms are connected to a fire alarm control panel via smoke detectors. In the event of a fire alarm caused by the guest's negligence, the guest is solely responsible for all directly related costs, such as the fire department's call-out or the subsequent costs of restoring the hotel to operational condition.

8 pets

Small pets and dogs are allowed upon request for a one-time cleaning fee of €20. Any damage caused by the pet must be paid by its owner.

9 Hotel Liability

9.1 The hotel is liable for damages resulting from injury to life, body, or health caused by its own negligence. Furthermore, it is liable for other damages resulting from an intentional or grossly negligent breach of duty by the hotel, or from an intentional or negligent breach of essential contractual obligations. A breach of duty by the hotel is equivalent to a breach of duty by its legal representatives or agents. Should disruptions or defects occur in the hotel's services, the hotel will endeavor to remedy the situation upon becoming aware of it or upon receiving immediate notification from the customer. The customer is obligated to contribute what is reasonable to remedy the disruption and minimize any potential damage.

9.2 The hotel is liable to the customer for items brought onto the premises in accordance with statutory provisions, up to one hundred times the room rate, but not exceeding EUR 3,500.00, and for cash, securities, and valuables up to EUR 800.00. The hotel is liable if the guest/customer has locked the item in the hotel safe at reception. Cash, securities, and valuables may be stored in the hotel safe up to a maximum value of EUR 5,000.00. Liability claims expire if the customer does not immediately notify the hotel upon becoming aware of the loss, destruction, or damage (§ 703 German Civil Code).

9.3 If a guest is provided with a parking space, even for a fee, this does not constitute a safekeeping agreement. The hotel is not liable for loss of or damage to motor vehicles parked or moved on the hotel premises and their contents, except in cases of intent or gross negligence.

9.4 Wake-up calls are carried out by the hotel with the utmost care. Messages, mail, and parcels for guests are handled with care. The hotel undertakes the delivery, safekeeping, and – upon request and for a fee – the forwarding of these items.

10. Agreement on the use of internet access

10.1 The hotel owner provides internet access via LAN and WLAN. Guests are permitted internet access for the duration of their stay. This shared use is a service provided by the hotel and is revocable at any time. By registering with our system, the guest agrees to the terms of use outlined in section 10ff. The guest is not permitted to allow third parties to use the internet via LAN or WLAN. The password recipient remains responsible for the transmitted data. The owner does not guarantee the actual availability or reliability of the internet access for any purpose. The owner is entitled at any time to discontinue internet access entirely, partially, or temporarily, to allow additional users, and to restrict or block the guest's access entirely, partially, or temporarily. In particular, the owner reserves the right to block access to specific websites or services at any time and at their sole discretion. Each user is solely responsible for creating all the necessary technical and organizational conditions for using the internet.

10.2 Access is granted by entering a username and password. The login details (username and password) are for personal use only and are valid only for the duration of the stay at the hotel. They must not be shared with third parties under any circumstances. The guest is obligated to keep their login details confidential. The owner reserves the right to change the access code at any time.

10.3 Guests are advised that LAN and WLAN only provide internet access. Virus protection and firewalls are not available. Data transmitted via the internet is unencrypted. Therefore, data may potentially be viewed by third parties. The owner expressly points out that there is a risk of malware infecting the guest's device when using the internet connection. Internet use is at the guest's own risk. The owner accepts no liability for damage to the guest's computer resulting from the use of the internet connection, unless such damage was caused intentionally or through gross negligence.

10.4 The guest is solely responsible for data transmitted via the internet, any chargeable services used, and any legal transactions conducted. If the guest visits chargeable websites or incurs liabilities, the resulting costs must be borne by the guest.

10.5 The operator is obligated under Section 113a of the German Telecommunications Act (TKG, BGBl.) to log all usage data and store it for 6 months. After the retention period has expired, all usage data will be deleted.

10.6 The co-user shall indemnify the hotelier against all damages and third-party claims arising from the co-user's unlawful use of the Wi-Fi network and/or a breach of these agreements. This indemnification also extends to all costs and expenses incurred in connection with asserting or defending against such claims. If the guest becomes aware, or should become aware, of such an infringement or threat, they shall inform the hotel accordingly.

11 Final Provisions

11.1 Amendments and additions to the contract, the acceptance of the application, or these General Terms and Conditions must be in writing. Unilateral amendments or additions by the customer are invalid.

11.2 The place of performance and payment, as well as the exclusive place of jurisdiction – also for disputes concerning checks and bills of exchange – is, in commercial transactions, the location of the hotel. If a contracting party meets the requirements of Section 38 Paragraph 2 of the German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the registered office of the hotel shall be deemed the place of jurisdiction.

11.3 German law applies. The application of the UN Convention on Contracts for the International Sale of Goods and conflict of laws rules is excluded.

11.4 Should individual provisions of these General Terms and Conditions be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. Otherwise, the statutory provisions shall apply.

General Terms and Conditions for group travel, conferences and banquets (based on the recommendation of DEHOGA) of Botschaft für Kinder gGmbH, Hotel Rossi, as of 2022; available for download here.

1 Scope

1.1 These terms and conditions apply to contracts for the rental of the hotel's conference, banquet and event rooms for the purpose of holding events such as banquets, seminars, conferences, exhibitions and presentations, etc., as well as for all other services and deliveries provided by the hotel to the customer in this context.

1.2 The subletting or further letting of the provided rooms, areas or display cases, as well as invitations to job interviews, sales or similar events, require the prior written consent of the hotel.

1.3 The customer's general terms and conditions shall only apply if this has been expressly agreed beforehand.

2. Contract conclusion, contracting parties, statute of limitations

2.1 The contracting parties are the hotel and the customer. The contract is concluded upon acceptance of the customer's application by the hotel. The hotel is free to confirm the event booking in written form.

3. Services, prices, payment, offsetting

3.1 The hotel is obliged to provide the services ordered by the customer and promised by the hotel.

3.2 The customer is obligated to pay the hotel's agreed or applicable prices for these and any other services used. This also applies to services commissioned directly by the customer or through the hotel, which are provided by third parties and paid for in advance by the hotel.

3.3 The agreed prices include taxes applicable at the time of contract conclusion. If the statutory value added tax changes or if local taxes on the subject matter of the contract are introduced, amended, or abolished after the contract is concluded, the prices will be adjusted accordingly.

3.4 If the period between the conclusion of the contract and its fulfillment exceeds four months, the hotel may increase the agreed price by up to 5% if there have been cost increases in heating, electricity, and water, or in wages and salaries. The price increase may only be proportionate to the cost increases. If the costs mentioned in the first sentence decrease, the guest may demand a corresponding price reduction of 5%.

3.5 The prices may also be changed by the hotel if the customer subsequently requests changes to the number of rooms booked, the hotel's services or the length of stay of the guests and the hotel agrees to this.

3.6 Hotel invoices without a due date are payable within 10 days of receipt without deduction. The hotel may demand immediate payment of outstanding amounts from the customer at any time. In the event of late payment by the customer, the statutory regulations apply. The hotel reserves the right to prove a higher loss.

3.10 The customer may only offset or deduct undisputed or legally enforceable claims against claims of the hotel.

4. Customer withdrawal (cancellation, cancellation)

4.1 A customer's cancellation of the contract concluded with the hotel free of charge requires the hotel's written consent. If such consent is not given, the agreed services, including any services agreed with third parties, must be paid for in any case, even if the customer does not make use of the contractual services and the room cannot be re-let. This does not apply if the hotel breaches its obligation to respect the rights, legal interests, and other interests of the customer, if, as a result, the customer can no longer be reasonably expected to adhere to the contract, or if the customer has another statutory or contractual right of withdrawal.

4.3 If no right of withdrawal has been agreed upon or has already expired, and there is also no statutory right of withdrawal or termination, and the hotel does not agree to a cancellation of the contract, the hotel retains its claim to the agreed remuneration despite the non-utilization of the service. The hotel must credit any income from renting the rooms to other parties as well as any expenses saved. The expenses saved can be calculated as a lump sum in accordance with sections 4.4, 4.5 and 4.6.

4.4 Cancellation policy for events

Up to 42 days before the event: free of charge; 41 to 28 days before the event: 30% of the agreed total price for the booked event period (room rental, restaurant revenue, conference or banquet packages); 27 to 14 days before the event: 50% of the agreed total price for the booked event period (room rental, restaurant revenue, conference or banquet packages); 13 to 0 days before the event: 90% of the agreed total price for the booked event period (room rental, restaurant revenue, conference or banquet packages). For external services, 100% of the agreed total price is due at any time.

4.5 Cancellation policy for accommodation

Free of charge up to 14 days before arrival

13-0 days before arrival: 90% of the agreed total price for the booked travel period

4.6 The agreed room rates serve as the basis for calculating cancellation fees. Food revenue is calculated using the formula: Agreed menu price x number of participants. If no price has yet been agreed for the menu, the least expensive 3-course menu from the currently valid event offerings will be used.

5. Hotel cancellation

5.1 If it has been agreed that the customer may withdraw from the contract free of charge within a certain period, the hotel is entitled to withdraw from the contract within this period if inquiries from other customers for the contractually booked event rooms are received and the customer does not waive his right to withdraw after being asked by the hotel within a reasonable period.

5.3 Furthermore, the hotel is entitled to terminate the contract without notice for objectively justified reasons, in particular if: – force majeure or other circumstances beyond the hotel's control make performance of the contract impossible; – events, rooms, or spaces are booked culpably under misleading or false pretenses or by withholding material facts; material facts may include the customer's identity, solvency, or purpose of stay; – the hotel has reasonable grounds to believe that the event may jeopardize the smooth operation of the business, the safety, or the public image of the hotel, without this being attributable to the hotel's sphere of control or organization; – the purpose or occasion of the event is unlawful; – there is a breach of clause 1.2.

5.4 The justified cancellation by the hotel does not give rise to any claim for damages by the customer.

6 Room and space provision, handover and return

6.1 The customer does not acquire any right to the provision of specific rooms.

6.2 Booked rooms are available to the customer from 3:00 p.m. on the agreed arrival day. The customer has no right to earlier access.

6.3 Booked rooms are available to the customer from the period agreed in writing.

6.4 On the agreed departure day, rooms must be vacated and made available by 11:00 a.m. at the latest. After this time, the hotel may charge 50% of the full room rate (list price) for use of the room beyond the agreed time until 6:00 p.m., and 100% thereafter. This does not establish any contractual claims for the customer. The customer is free to prove that the hotel incurred no loss or a significantly lower loss of revenue.

7. Non-smoking hotel/Fire department notification in case of fire: Smoking is prohibited throughout the entire hotel. If guests smoke in their rooms, we will charge the guest €50 towards the cleaning costs. If the room cannot be rented the following day due to a strong smell of smoke, an additional night will be charged at the listed rate. All premises and guest rooms are connected to a fire alarm control panel via smoke detectors. In the event of a fire alarm caused by the guest's negligence, all directly related costs, such as the fire department's deployment or the subsequent costs of restoring operational status, will be borne solely by the guest.

8. Changes to the number of participants and the event time

8.1 Any change in the number of participants by the customer exceeding 5% must be communicated to the hotel no later than five working days before the start of the event; it requires the hotel's written consent.

8.2 A reduction in the number of participants by the customer of up to 5% will be accepted by the hotel for invoicing purposes. For any deviations exceeding this, the originally agreed number of participants less 5% will be used as the basis for calculation. The customer has the right to reduce the agreed price by the expenses demonstrably saved due to the lower number of participants.

8.3 In the event of an upward deviation, the actual number of participants will be calculated.

8.4 If the number of participants deviates by more than 10%, the hotel is entitled to adjust the agreed prices and exchange the confirmed rooms, unless this is unreasonable for the customer.

8.5 If the agreed start or end times of the event are changed and the hotel agrees to these changes, the hotel may charge appropriately for the additional services provided, unless the hotel is at fault.

9. Bringing your own food and drinks: Customers are generally not permitted to bring their own food and drinks to events. Exceptions require prior agreement with the hotel. In such cases, a contribution towards overhead costs will be charged.

10. Duty to Inform Regarding Events: The organizer is obligated to inform the hotel immediately and without being asked, but no later than upon conclusion of the contract, if the event has a political, religious, or other character that could potentially affect the hotel's interests or reputation. Newspaper advertisements, other promotional measures, and publications that refer to the hotel (e.g., sales events, job interviews, etc.) always require the hotel's express written consent. If a customer violates this duty to inform or if a publication occurs without the aforementioned consent, the hotel has the right to cancel the event, taking into account the customer's cancellation policy.

11 Technical equipment and connections

11.1 If the hotel procures technical and other equipment from third parties at the customer's request, it does so in the customer's name, on the customer's behalf, and at the customer's expense. The customer is liable for the proper handling and return of the equipment. The customer shall indemnify the hotel against all third-party claims arising from the provision of this equipment.

11.2 The use of the customer's own electrical equipment using the hotel's power supply requires the hotel's consent. Any malfunctions or damage to the hotel's technical equipment caused by the use of such equipment shall be borne by the customer, unless the hotel is responsible for such malfunctions or damage. The hotel may charge a flat fee for the electricity costs incurred through such use.

11.3 With the hotel's consent, the customer is entitled to use their own telephone, fax, and data transmission equipment. The hotel may charge a connection fee for this.

11.4 If suitable hotel facilities remain unused due to the connection of the customer's own equipment, a compensation fee may be charged.

11.5 Malfunctions of technical or other equipment provided by the hotel will be rectified as soon as possible. Payments may not be withheld or reduced if the hotel is not responsible for these malfunctions.

12. Loss or damage to personal belongings

12.1 Exhibited items or other belongings, including personal items, brought to the event are at the customer's own risk while in the event rooms or hotel. The hotel accepts no liability for loss, destruction, or damage, including financial losses, except in cases of gross negligence or willful misconduct on the part of the hotel. This exclusion of liability does not apply to damages resulting from injury to life, body, or health. Furthermore, all cases in which safekeeping constitutes a typical contractual obligation due to the specific circumstances are also excluded from this limitation of liability.

12.2 All exhibition items or other objects brought in by the customer must comply with fire safety regulations. The hotel is entitled to request official proof of compliance. If such proof is not provided, the hotel is entitled to remove any materials already brought in at the customer's expense. The placement and installation of any items must be agreed upon with the hotel in advance to avoid potential damage.

12.3 Any exhibits or other items brought to the event must be removed immediately after the event. If the customer fails to do so, the hotel may remove and store the items at the customer's expense. If the items remain in the event space, the hotel may charge a reasonable usage fee for the duration the space is unavailable.

13 Liability of the hotel and the customer

13.1 The hotel's contractual partner or the guest as such or as host is fully liable to the hotelier for damages caused by themselves or their guests.

13.2 The hotel may require the customer to provide reasonable security, for example in the form of a credit card guarantee.

13.3 The hotel is liable for damages resulting from injury to life, body, or health caused by its own negligence. Furthermore, it is liable for other damages resulting from an intentional or grossly negligent breach of duty by the hotel, or from an intentional or negligent breach of essential contractual obligations. A breach of duty by the hotel is equivalent to a breach of duty by its legal representatives or agents. Further claims for damages are excluded, unless otherwise stipulated in section 9. Should disruptions or defects occur in the hotel's services, the hotel will endeavor to remedy the situation upon becoming aware of it or upon receiving immediate notification from the customer. The customer is obligated to contribute what is reasonable to remedy the disruption and minimize any potential damage. Furthermore, the customer is obligated to inform the hotel in a timely manner of the possibility of exceptionally high damages occurring.

13.3 If the hotelier is prevented from fulfilling his obligations due to force majeure, illness, strike or similar circumstances, no liability for damages can be derived from this; however, the hotelier is obliged to make every effort to procure equivalent services elsewhere.

13.4 The hotel is liable to the customer for items brought onto the premises in accordance with statutory provisions, up to one hundred times the room rate, but not exceeding EUR 3,500.00, and for cash, securities, and valuables up to EUR 800.00. The hotel is liable if the guest/customer has locked the item in the hotel safe at reception. Cash, securities, and valuables may be stored in the hotel safe up to a maximum value of EUR 5,000.00. Liability claims expire if the customer does not immediately notify the hotel upon becoming aware of the loss, destruction, or damage (§ 703 German Civil Code).

13.5 Messages, mail, and parcels for guests are handled with care. The hotel undertakes the safekeeping, delivery, and, upon request, forwarding of these items. However, liability for loss, delay, or damage is excluded.

13.6 If a guest is provided with a parking space, even for a fee, this does not constitute a safekeeping agreement. The hotel is not liable for loss of or damage to motor vehicles parked or moved on the hotel premises and their contents, except in cases of intent or gross negligence.

14 Agreement on the use of internet access

14.1 The hotel owner provides internet access via LAN and WLAN. Guests are permitted internet access for the duration of their stay. This shared use is a service provided by the hotel and is revocable at any time. By registering with our system, the guest agrees to the terms of use in section 10ff. The guest is not permitted to allow third parties to use the internet via LAN or WLAN. The password recipient remains responsible for the transmitted data. The owner does not guarantee the actual availability or reliability of the internet access for any purpose. The owner is entitled at any time to discontinue the operation of the internet access, in whole or in part, temporarily, to allow additional users, and to restrict or exclude the guest's access, in whole or in part, temporarily. In particular, the owner reserves the right to block access to certain websites or services at any time and at their sole discretion. The user is solely responsible for creating all the necessary technical and organizational conditions for using the internet.

14.2 Access is granted by entering a username and password. The login details (username and password) are for personal use only and are valid only for the duration of the stay at the hotel. They must not be shared with third parties under any circumstances. The guest is obligated to keep their login details confidential. The owner reserves the right to change the access code at any time.

14.3 The guest is advised that LAN and WLAN only provide access to the internet. Virus protection and firewalls are not available. Data transmitted via the internet is unencrypted. Therefore, the data may potentially be viewed by third parties. The owner expressly points out that there is a risk of malware infecting the guest's device when using the internet connection. Internet use is at the guest's own risk. The owner accepts no liability for damage to the guest's computer resulting from the use of the internet connection, unless such damage was caused intentionally or through gross negligence.

14.4 The guest is solely responsible for data transmitted via the internet, any chargeable services used, and any legal transactions conducted. If the guest visits chargeable websites or incurs liabilities, the resulting costs must be borne by the guest.

14.5 The operator is obligated under Section 113a of the German Telecommunications Act (TKG, BGBl.) to log all usage data and store it for 6 months. After the retention period has expired, all usage data will be deleted.

14.6 The co-user shall indemnify the hotelier against all damages and third-party claims arising from the co-user's unlawful use of the Wi-Fi network and/or a breach of these agreements. This indemnification also extends to all costs and expenses incurred in connection with asserting or defending against such claims. If the guest becomes aware, or should become aware, of such an infringement or threat, they shall inform the hotel accordingly.

15 Final Provisions

15.1 Amendments and additions to the contract, the acceptance of the application, or these General Terms and Conditions must be in writing. Unilateral amendments or additions by the customer are invalid.

15.2 The place of performance and payment, as well as the exclusive place of jurisdiction – also for disputes concerning checks and bills of exchange – is, in commercial transactions, the registered office of the hotel. If a contracting party meets the requirements of Section 38 Paragraph 2 of the German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the registered office of the hotel shall be deemed the place of jurisdiction.

15.3 German law applies. The application of the UN Convention on Contracts for the International Sale of Goods and conflict of laws rules is excluded.

15.4 Should individual provisions of these General Terms and Conditions for Events be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. Otherwise, the statutory provisions shall apply.

AGB